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Frequently asked questions

In general, the primary documents needed are your salary statement, bank statement, insurance policy statement, and invoices for deductions. We might request other documents depending on your individual situation.

cotax brought together a team of tax experts with extensive tax knowledge in Switzerland who use the latest technology to help you prepare a comprehensive tax return.

We cannot answer how long it will take to process your tax return with exact precision. However, we will do our best to prepare your tax return in a timely manner and within 48 hours from the submission moment.

If you have noticed that you submitted false information or forgot to add something, please reach out to us via the app’s chat feature as soon as possible.

We collect only information that is required by the tax authorities in order to complete the tax return.In doing so, we rigidly follow the requirements for the official tax forms demanded by the tax authorities. We do not collect any information that is not essential to completing your tax return.

We store all data in Swiss data centers within Switzerland. The information is kept confidential, and your information will not be shared or sold to any third party for any purpose.

We put a great deal into protecting your data. We always use encryption for all data and communications of data, so only you can access your data.

Yes. When you delete your account, all information about your tax data is gone. Please note that this action is irreversible, as you cannot restore your data upon this action.

Have more questions?

Please write to us, would be happy to hear from you info@cotax.ch